tf999 Terms and Conditions
This document sets out all the terms and rules that apply between you and us when using the tf999 platform. Please read it carefully in full before creating an account.
Terms and Conditions
User Agreement
Section 1 — Introduction & Acceptance
1.1 Parties to the Agreement
These terms and conditions ("Terms") form a legally binding agreement between tf999 ("Platform", "we", "us") and any user of this website ("you", "user"). By accessing the tf999.lat website or using any of its services, you unconditionally accept these Terms.
1.2 Scope of the Terms
These Terms apply to all services on the tf999 platform — including online casino games, sports betting, live casino, slots, and every related activity. We reserve the right to amend or update these Terms at any time. Continued use of the platform after any change will be considered acceptance of the new terms.
1.3 Age Requirement
You must be at least 21 years old to open an account at tf999 and use any of its services. This platform is strictly prohibited for minors. We may request necessary documents for age verification at any time, and if age cannot be confirmed, the account will be suspended immediately.
Section 2 — Account Registration & Management
2.1 Registration Requirements
- Each user may open only one account.
- All information provided at registration must be accurate, complete, and up to date.
- Providing false information may result in account cancellation and forfeiture of deposited funds.
- It is your responsibility to keep your email address, mobile number, and password confidential.
2.2 Account Security
- Do not share your login details with any third party.
- If you suspect unauthorized access, notify our support team immediately.
- You are responsible for all activity carried out through your account.
- Operating multiple accounts from the same IP address or device is prohibited.
2.3 Identity Verification (KYC)
tf999 may at any time request a national ID card, passport, or other documents to verify a user's identity. Withdrawals may be placed on hold until verification is complete. Failure to provide the required documents may result in the account being restricted or closed.
2.4 Account Closure
A user may request closure of their account at any time through our support team. An opportunity to withdraw any remaining balance will be given before closure. We also reserve the right to close an account without notice in the event of a breach of these Terms.
Section 3 — Deposits, Withdrawals & Payment Policy
3.1 Accepted Payment Methods
tf999 accepts transactions only through the following mobile financial services: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. Deposits made through any method other than those listed above will not be accepted.
3.2 Deposit Limits & Conditions
- Minimum deposit amount: ৳100 (via any method).
- Deposited funds may only be used for gaming and betting on tf999.
- Each completed deposit transaction will be reflected in your account.
- If a deposit is delayed due to a technical issue, please notify the support team.
3.3 Withdrawal Limits & Processing Time
- Minimum withdrawal amount: ৳800.
- Withdrawal requests are usually processed within 1 hour.
- Withdrawal processing may be delayed if identity verification has not been completed.
- Withdrawals can only be made to the same payment method used for the deposit.
3.4 Anti-Money Laundering
tf999 is committed to preventing money laundering. We reserve the right to investigate any suspicious financial activity and to notify the relevant authorities where applicable. If the source of funds is proven to be illegal, the account will be closed immediately and the full balance may be forfeited.
Section 4 — Bonuses & Promotional Offers
4.1 Welcome Bonus
New users are eligible for a 120% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 gives you a ৳1,200 bonus, making your total balance ৳2,200. Alternatively, depositing ৳14,000 gives you the maximum ৳8,000 bonus, making your total ৳22,000 — as the bonus cannot exceed ৳8,000.
4.2 Bonus Usage Rules
- Bonuses may only be used in the games and betting sections designated by tf999.
- Bonus winnings cannot be withdrawn before the wagering requirement has been met.
- Attempting to claim bonuses from multiple accounts will result in the bonus being cancelled.
- If bonus abuse is proven, the account may be closed.
4.3 VIP Program
tf999 has three VIP tiers. Tiers are advanced through regular gaming activity:
- Bronze: Up to 0.3% weekly cashback.
- Silver: Up to 0.5% weekly cashback.
- Gold: Up to 0.8% weekly cashback.
4.4 Right to Change Promotions
tf999 reserves the right to change, suspend, or cancel any promotional offer, bonus rate, or related terms at any time. We will try to provide as much advance notice as possible, but this is not mandatory.
Section 5 — Gaming & Betting Rules
5.1 General Gaming Policy
- All game outcomes are determined by a Random Number Generator (RNG) — fair play is guaranteed.
- If any round is left incomplete due to a technical error, tf999 will resolve it in accordance with the applicable rules.
- Game manipulation or attempts to exploit the software are prohibited.
- We reserve the right to investigate any suspicious gaming activity.
5.2 Sports Betting Rules
- Betting odds may change up until the scheduled time.
- A confirmed bet cannot be cancelled.
- If a match or event is cancelled, the stake will be returned in accordance with the applicable rules.
- Betting based on match-fixing or insider information is strictly prohibited.
5.3 System Errors & Technical Issues
If a system error, software bug, or network issue causes an abnormal outcome or situation, tf999 reserves the right to void such transactions. tf999 will not be liable for any loss resulting from technical issues, but the user's deposited funds will remain protected.
Section 6 — Responsible Gambling & Self-Exclusion
6.1 Responsible Gaming Policy
tf999 strongly believes in responsible gaming. Gambling is a form of entertainment, not a way to make a living. If you feel that gaming is having a negative impact on your personal or financial life, please visit our Responsible Gambling page and contact us for support.
6.2 Self-Exclusion Feature
A user may, at their own request, exclude themselves from the platform for a set period or permanently. Once self-exclusion is active, any attempt to open a new account during that period will not be accepted. Contact our support team to use this feature.
6.3 Setting Deposit Limits
Users may set a maximum daily, weekly, or monthly deposit limit if they wish. Once a limit is reduced, it takes effect immediately; increasing a limit may be subject to a waiting period. Please ask our support team for details.
Section 7 — Prohibited Activities
The activities listed below are strictly prohibited on the tf999 platform. Violating these prohibitions may result in account closure and forfeiture of all deposited funds and winnings.
7.1 Technical Abuse
- Betting via software bots or automated tools.
- Unauthorized access to or modification of the platform's code or systems.
- Using a VPN or proxy to bypass access restrictions.
- Deliberately attempting to exploit any error or vulnerability.
7.2 Financial Fraud
- Operating multiple accounts to claim bonus benefits.
- Attempting to deposit or withdraw funds from illegal sources.
- Attempting card chargebacks or payment fraud.
- Abusing the system by placing low-risk bets solely to meet bonus wagering requirements.
7.3 Other Prohibited Activities
- Operating another user's account or conducting transactions on their behalf.
- Reproducing copyrighted platform materials without permission.
- Coordinated betting activity aimed against tf999 or intended to harm other users.
- Misconduct or making threats toward staff.
Section 8 — Privacy & Data Protection
8.1 Data Collection
tf999 collects only the personal information necessary to operate its services. Collected data is protected via SSL encryption. For full details on how we collect and use your data, please visit the Privacy Policy page.
8.2 Sharing Data with Third Parties
tf999 does not sell users' personal information to any third party. However, data may be shared in specific cases for payment processing, identity verification, and compliance with legal obligations.
Section 9 — Limitation of Liability & Severability
9.1 Service Guarantee
tf999 provides services on an "as is" basis. We cannot guarantee uninterrupted service, and the service may be temporarily unavailable due to maintenance, upgrades, or technical issues. In such cases, we will try to give as much advance notice as possible.
9.2 Limitation of Liability
tf999 is not responsible for indirect losses caused by technical errors, network issues, or unforeseen circumstances. In any claim, tf999's maximum liability will be limited to the amount in the user's account at that time.
9.3 Severability
If any provision of these terms is found to be invalid or unenforceable, that provision will be separated from the remaining terms, and the remaining terms will continue in full force. We will try to replace the invalid provision with a valid equivalent.
Section 10 — Dispute Resolution & Contact
10.1 How to Submit a Complaint
If you have a complaint or dispute, please first contact our support team directly via 24/7 live chat or email ([email protected]). We will try to resolve the matter as quickly as possible. Support is available in both Bengali and English.
10.2 Arbitration Process
If a direct resolution is not possible, the dispute will be settled through neutral arbitration with the consent of both parties. The arbitrator's decision will be considered final and binding on both parties.
10.3 Applicable Law
These terms are governed by applicable international online gaming laws and regulations. Any dispute will first be attempted to be resolved through mutual discussion.
Frequently Asked Questions — Terms & Conditions
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